Platform · UAE and the wider Gulf Invest · Construct · Operate

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00 Contact

Bring us a requirement, stock, cargo, a site, or capital.

Tell us which one you are and you reach the person who can answer.

01 The five doors

What each one asks for.

Each list is the whole of what a first answer needs. Send it and the reply is a position, not a questionnaire.

01

Space and build to suit

You need Grade A space, or a building put up around your operation.

space@novarfl.com

Send five things

  1. Build-up area needed, in sq ft, and whether it is one envelope or divisible.
  2. Conditions: ambient, temperature-controlled, or a mix with the split between them. Envelopes are specified at design stage.
  3. Clear height, and whether very narrow aisle racking is intended. We design to 21 m (69 ft) clear under haunch for VNA.
  4. Location, stated as a gateway: the western coast on the Arabian Gulf, the east coast on the Gulf of Oman, or either.
  5. Volume profile: pallets in, orders out, and the peak-to-average ratio. It sizes the dock doors, the yard and the marshalling area.

Tell us the operation and we will tell you what it needs, with a drawing in front of both of us.

Part 2 · the construction standard

02

Contract logistics

You have stock to hold, pick and distribute against a service level.

operations@novarfl.com

Telephone +971 4 388 0037

Send five things

  1. Stock profile: how many SKUs, and whether orders are picked by pallet, case or unit. It sets the cell mix before it sets the labour.
  2. Rotation discipline the stock is held under — FIFO, FEFO, or batch and expiry control on named lines.
  3. Pallets held at peak, orders despatched per month, and the month the peak falls in.
  4. Customs treatment: bonded, free zone, or duty paid on entry.
  5. The service level you are measured on, and the system your stock has to report into.

This mailbox is the operating desk, not the forwarding desk. The reply comes back with the cell count your profile needs, the rotation discipline it would run under, and the dual quality control the stock passes on the way in and on the way out.

Part 3 · the operating standard

03

Freight forwarding

You have cargo to move by sea, air or road.

freight@novarfl.com

Send four things

  1. Origin and destination, and the mode you have in mind — sea, air or road.
  2. Commodity, packing and any temperature or dangerous-goods treatment it needs.
  3. Volume and frequency, as containers, pallets or tonnes per month.
  4. Customs treatment: bonded, free zone, or duty paid on entry.

The fastest door here: freight moves as soon as there is a route. Stock that has to be held, picked and distributed goes to the contract logistics mailbox above.

Freight forwarding

04

Land and sites

You hold, or represent, a plot that may meet Part 1.

land@novarfl.com

Send five things

  1. The emirate, and whether the plot sits in a free zone or on the mainland. It sets the customs regime the building can operate under.
  2. Plot area in sq ft, and the build-up area it supports.
  3. Drive time to a container seaport for a heavy vehicle.
  4. Servicing and incoming power. A high bay with temperature-controlled envelopes and a charging fleet is an electrical load first.
  5. Tenure: the instrument on offer and the term remaining, on title an institution will lend against.

We answer with a clause-by-clause read against the twelve criteria in Part 1, and say plainly which clauses the plot clears and which it does not.

Part 1 · the twelve criteria

05

Capital and co investment

You invest in logistics assets and want to see how we underwrite.

capital@novarfl.com

Write in your own words. Tell us the mandate, the ticket size you work at and the hold period you underwrite to, and we will come back with the twelve site criteria, the build specification the money buys, and the operating method that runs the asset afterwards.

Investment

02 Office

One number, and the desk that owns your door.

The number reaches the switchboard and routes to the desk that owns your door. Each door above also has its own mailbox, which is the faster route if you already know which one you are.

Telephone
+971 4 388 0037
Entity
NOVA RFL Logistics Holding Company Ltd

03 What happens next

One reply, from the person who owns the answer.

The reply comes back with a position on your facts, the clauses they touch, and the next step we would take.